I&M Bank Tanzania is seeking a skilled and experienced Core Banking Specialist to join its ICT Department in Dar es Salaam. This role offers an excellent opportunity for technology professionals with expertise in core banking platforms, system integrations, application support, and banking operations to contribute to the bank’s digital transformation journey.
The successful candidate will play a critical role in supporting, configuring, enhancing, and maintaining the Core Banking System (CBS), ensuring optimal system performance, business continuity, and seamless integration with other banking applications.
Why Join I&M Bank Tanzania?
I&M Bank continues to invest in innovative banking technologies that enhance customer experience and operational efficiency. Joining the ICT team provides an opportunity to work with enterprise banking systems that support critical financial services.
Benefits of joining I&M Bank include:
- Exposure to enterprise-level banking technologies
- Opportunity to work with leading core banking platforms
- Participation in strategic digital transformation projects
- Professional development and career growth opportunities
- Collaborative and innovative work environment
- Involvement in mission-critical banking operations
Position Details
Job Title: Core Banking Specialist
Department: ICT
Location: Dar es Salaam, Tanzania
Employment Type: Full-Time
Job Purpose
The Core Banking Specialist will be responsible for the development, configuration, support, and optimization of the bank’s Core Banking System (CBS) in accordance with established Service Level Agreements (SLAs).
The role involves ensuring system availability, supporting integrations, troubleshooting issues, managing user access, coordinating with vendors, and enhancing system performance to meet business requirements.
Key Responsibilities
Core Banking System Support
The selected candidate will:
- Provide functional support for the Core Banking System
- Support CBS-related projects and enhancements
- Maintain system performance and availability
- Ensure seamless operation of integrated applications
- Support users with system-related inquiries and issues
System Configuration & Administration
Responsibilities include:
- Managing user accounts and access rights
- Creating, modifying, and deactivating users in line with policies
- Implementing application customizations
- Configuring workflows and business processes
- Maintaining system documentation and operational procedures
Incident Management & Troubleshooting
The role holder will:
- Investigate user-reported issues
- Conduct root cause analysis
- Troubleshoot system defects and operational problems
- Coordinate with vendors for timely issue resolution
- Validate fixes before deployment into production environments
- Manage incidents and service requests within agreed SLAs
Application Deployment & Support
The successful candidate will:
- Support application deployment and upgrades
- Provide second-line support across production, disaster recovery, and testing environments
- Ensure application stability and performance
- Participate in on-call and 24/7 support when required
Business Continuity & Disaster Recovery
Key responsibilities include:
- Supporting Business Continuity Plans (BCP)
- Ensuring availability of CBS applications at disaster recovery sites
- Supporting backup and recovery procedures
- Assisting with continuity testing and recovery exercises
Vendor & Stakeholder Management
The role holder will:
- Build and maintain strong vendor relationships
- Coordinate with technology partners
- Support business users and stakeholders
- Facilitate knowledge transfer within the ICT department
- Ensure effective communication between technical and business teams
Innovation & Process Improvement
Responsibilities include:
- Researching innovative banking technology solutions
- Identifying automation opportunities
- Recommending system improvements
- Supporting digital transformation initiatives
- Enhancing operational efficiency through technology
Risk Management Responsibilities
The selected candidate will be expected to:
- Develop and maintain risk management procedures
- Identify and assess technology-related risks
- Monitor and mitigate operational risks
- Support risk management initiatives
- Address audit findings and compliance issues
- Promote a strong risk management culture
Required Skills, Knowledge & Competencies
Core Banking Systems Expertise
Applicants should possess:
- Strong knowledge of Core Banking Systems
- Advanced expertise in Finacle Version 10.x
- Experience in Core Banking implementation and administration
- Knowledge of banking operations and transaction processing
Technical Skills
Strong experience in:
- Oracle SQL
- Oracle PL/SQL
- Unix/Linux Administration
- Shell Scripting
System Integration Knowledge
Understanding of:
- APIs
- Web Services
- Enterprise System Integrations
- Finacle External Interfaces
- Connect 24 Integrations
Finacle Module Experience
Experience working with:
- Finacle CRM Module
- Finacle Core Module
- Finacle FI Module
- Connect 24 Solutions
Application Support Skills
Knowledge of:
- Defect Management
- Incident Resolution
- Change Management
- Performance Monitoring
- Workflow Configuration
- Unix Cron Jobs
Software Development & Testing
Understanding of:
- Software Development Life Cycle (SDLC)
- System Testing Methodologies
- User Acceptance Testing (UAT)
- Release Management Processes
Professional Competencies
Successful candidates should demonstrate:
- Strong analytical skills
- Problem-solving abilities
- Excellent communication skills
- Ability to manage multiple priorities
- Strong stakeholder management skills
- Adaptability and willingness to learn
- Ability to work under pressure
Academic Qualifications
Applicants must possess:
- Bachelor’s Degree in:
- Computer Science
- Software Engineering
- Computer Engineering
- Information Technology
- Or a related field
Experience Requirements
Candidates should have:
- Minimum of 5 years of experience in Core Banking System support and configuration management
- Experience working in:
- Banking Institutions
- Financial Services Organizations
- Fintech Companies
Preferred Experience
Experience in:
- Finacle Administration
- Banking System Integrations
- Vendor Management
- Application Support
- Core Banking Project Implementations
How to Apply
Interested candidates should submit their applications through the official I&M Bank recruitment platform and ensure all required information and supporting documents are provided.
Only shortlisted candidates will be contacted.
Final Thought
The Core Banking Specialist Vacancy 2026 is an excellent opportunity for experienced banking technology professionals looking to advance their careers in a dynamic financial institution. Candidates with strong expertise in Finacle, core banking operations, application support, and enterprise system integrations are encouraged to apply and become part of I&M Bank Tanzania’s ongoing technology and digital transformation journey.
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